- FREQUENTLY ASKED QUESTIONS
Before We Go, You Probably Have a Few Questions.
- TRAVEL WITH CONFIDENCE
You Don't Need to Have It All Figured Out.
- FAQs
FREQUENTLY ASKED QUESTIONS
- Planning Your Journey
- Pricing & Booking
- Safari & Experiences
- Getting There & Around
- Before You Travel
- While You're Away
- PLANNING YOUR JOURNEY
It Starts With a Conversation.
How does planning a trip with Berridge Travel Company work?
You tell us what moves you. We curate the journey.
Do I need to know where I want to go before contacting you?
Are the itineraries on your website packages I can book?
How far in advance should I start planning?
Earlier is generally better, particularly if you’re interested in highly sought-after safari camps, smaller properties or travelling during popular periods.
How long should I spend in Africa?
Can you plan honeymoons, anniversaries and milestone trips?
Do you plan family trips?
- PRICING & BOOKING
An Extraordinary Journey Is Personal.
How much does a Berridge journey cost?
Why aren't prices shown on your website?
Do you only plan luxury travel?
Can my itinerary change after I receive the initial proposal?
What happens when I'm ready to book?
Internal Note - Confirm With Sean
Before publication, confirm:
- Deposit structure
- Payment schedule
- Planning/consultation fees, if applicable
- Cancellation/change policies
- SAFARI & EXPERIENCES
Wondering What Safari Is Really Like?
I've never been on safari. Where should I start?
Will I see the Big Five?
Can you plan a trip around the Great Migration?
Is safari only about game drives?
Can I combine safari with other experiences?
Safari and wine. Safari and golf. Safari and beach. Safari and culture.
Can you arrange golf trips?
What if one person wants to golf and the other doesn't?
While one traveller is on the course, we can thoughtfully arrange experiences around the interests of the other.
- GETTING THERE & AROUND
Africa Is Big.
Getting Around Doesn't
Have to Feel Complicated.
How do we get from Canada to Africa?
Internal Note - Confirm With Sean
Confirm whether Berridge:
- Books international airfare directly
- Coordinates airfare through a partner
- Advises clients on flights but has clients book independently
How will we travel between destinations once we're in Africa?
Are small aircraft common on safari?
Will someone meet us when we arrive?
Our goal is simple: you arrive knowing the next step has already been considered.
Internal Note - Confirm With Sean
- BEFORE YOU TRAVEL
Arrive Excited. And Prepared.
Do I need a visa to travel to Africa?
Visa and entry requirements vary by destination, nationality and the circumstances of your trip, and requirements can change.
We’ll help identify what you need to consider for your particular itinerary and direct you to the appropriate official resources so you can verify the most current requirements before travelling.
How much validity should be left on my passport?
Passport requirements differ between destinations and may include minimum validity periods and blank-page requirements.
We’ll flag the requirements relevant to your itinerary, but you should always verify current entry requirements through official government sources before departure.
Do I need vaccinations or medication?
Health recommendations and requirements depend on your destinations, itinerary and individual circumstances.
We recommend speaking with an appropriate healthcare professional or travel-health clinic well before departure and consulting current official Canadian travel-health guidance for the destinations you’ll be visiting.
Do I need travel insurance?
Comprehensive travel insurance is an important consideration for any international journey.
Coverage can differ considerably, so it’s important to understand what your policy includes and choose coverage appropriate for your circumstances and the trip you’re taking.
We’ll also make you aware of any insurance requirements associated with your booking.
Internal Note - Confirm With Sean
Confirm whether Berridge requires comprehensive travel insurance as a condition of booking. If so, change the opening to:
Yes. We require travellers to have comprehensive travel insurance for their journey.
What should I pack for safari?
Is there a dress code on safari?
We’ll let you know what makes sense for the journey we’ve created.
- WHILE YOU'RE AWAY
Then Comes the Easy Part.
Will we have all of our travel details before we leave?
Internal Note - Confirm With Sean
Will we have local guides?
Where appropriate, yes.
Knowledgeable local guides, trackers and specialists can add the context and expertise that transform an experience.
The right guide isn’t simply someone who shows you where to go.
They’re part of how you understand where you are.
What happens if something changes while we're travelling?
Travel occasionally has other plans.
Internal Note - Sean Confirmation Required
Specifically confirm:
- Does Sean/Berridge provide direct assistance?
- Is there a 24/7 emergency number?
- Do local DMCs handle in-destination issues?
- Who is the traveller instructed to contact first?
We should avoid promising 24/7 Berridge support unless that is actually offered.
How involved is Berridge once our trip begins?
Internal Note - Confirm With Sean
This can become significantly stronger once his support model is confirmed.
- STILL CURIOUS?
Ask Us.
“We've always wanted to go to Africa. Where do we start?”
- NOT QUITE READY?
Start With a
Little Inspiration.
They’re possibilities.